What happens when AI meets automotive repair? Can technology bridge the growing knowledge gap between seasoned mechanics and the next generation of technicians? And how will the “Right to Repair” movement reshape how vehicles are maintained in the future?

In this episode of Innovation Storytellers Show, I sit down with Eric West, Chief Growth Officer at Convertible AI, to explore the intersection of AI, workforce training, and the future of vehicle diagnostics. 

Eric shares his perspective on the hidden complexities behind the so-called “technician shortage” and explains why the issue goes far beyond a simple lack of workers. He highlights how AI can capture and distribute the knowledge of master mechanics, ensuring that valuable expertise is not lost as older generations of technicians retire. The ability to embed decades of experience into AI-powered diagnostic tools can revolutionize the way mechanics diagnose and repair vehicles, making training more efficient and ensuring accuracy in the repair process.

One of the most significant shifts in the industry is the growing push for Right to Repair legislation. Eric discusses how this movement challenges the traditional power balance between independent repair shops and major automakers. As proprietary repair information becomes more accessible, AI-driven tools could empower smaller shops with the same level of technical insight as dealership service centers, ultimately creating a more competitive and consumer-friendly industry.

The conversation also touches on the role of synthetic data in AI innovation. Eric explains how AI-generated datasets are helping businesses predict vehicle issues before they occur, providing a new level of preventative maintenance. With the ability to simulate real-world conditions and test different scenarios, synthetic data is allowing auto manufacturers and repair shops to stay ahead of potential problems, improving efficiency and reducing costly repairs.

So, what does the future of AI-powered workforce training look like? How will AI reshape industries where hands-on expertise has always been essential? And most importantly, how do we ensure that innovation benefits the people who drive these industries forward? Let’s continue the conversation.

Name: Eric West
Title: ​​ Chief Growth Officer
Company: Convertible AI
LinkedIn | Company LinkedIn Page |

Eric West brings nearly two decades of experience in aerospace engineering, technology development, and strategic partnerships to Convertible. From developing Rotor Systems for Sikorsky Aircraft to crafting innovative solutions in the automotive, IoT, and AI sectors, Eric’s work has always been driven by a commitment to innovation and operational excellence. 

Now at Convertible, Eric focuses on simplifying the complexities of AI adoption for enterprises, ensuring that organizations have the support they need to harness the power of AI. With a proven track record of securing substantial funding for R&D projects and managing significant contracts, Eric’s approach is practical, impactful, and perfectly aligned with the needs of today’s businesses.

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