On this week’s edition of Innovation Storytellers join us on our journey to re-imagine healthcare with Jennifer Lo, Senior Director of Design at IDEO. Discover how they are revolutionizing healthcare by utilizing lean thinking and human-centered design principles. In addition, get insights into IDEO’s unique approach to problem-solving, where they involve patients and break down barriers to create solutions that truly make a difference. 

From creating inclusive designs to driving sustainable growth, listen to how IDEO is leading the charge for a better future for all. Don’t miss out on this opportunity to learn from the experts and discover how design can make a meaningful impact on our lives.

Name: Jennifer Lo
Title: Senior Director of Design 
Company: IDEO

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Jennifer Lo is a senior director of design at IDEO. Jennifer has over twenty years of experience in the field of management and healthcare. 

Jennifer Lo started their career at Sapient as a senior manager. Jennifer then moved on to Children’s Hospital Boston as a hospital administrator and manager. After a few years, they transitioned to Lahey Clinic as a senior consultant. In 2010, they joined Kaiser Permanente as the managing director of strategy and innovation, where they worked for twelve years. Recently, in October of 2022, they started working as the senior director of design at IDEO

Jennifer Lo has had a successful career thus far. Jennifer is highly experienced in the areas of management and healthcare and has been able to use their skills to help various organizations achieve their goals.